I Received My Test Results…Now What?
I Received My YouScript Results, Now What?
Here at YouScript we understand you may have questions about deciphering your results. Pharmacogenetic analysis isn’t something that every doctor is currently familiar with, but if you’ve completed the test, you can consider yourself at the forefront of Precision Medicine (PM). Receiving actionable results can help treat your illness, and/or know you’re taking your medications the safest way possible. While many of the aspects of precision medicine are geared towards identifying and curing diseases, the other arm of PM is treatment, and that’s where YouScript comes in. But now that you’re on the cutting edge, we’re sure there are questions. In this blog post, we’re hoping we can address some of the questions we often come across.
I just received this wallet card. What is this?
This is the wallet card we send to all of our patients, notifying you of your phenotypes (type of metabolizer you are). Wallet cards are provided to help you share your drug processing information with your healthcare provider, or in case of an emergency where your primary care provider is not the one attending to your medical needs.
Ok, but what are these numbers and asterisks next to my metabolism?
These are called alleles. From nature.com, “An allele is a variant form of a gene. Some genes have a variety of different forms, which are located at the same position, or genetic locus, on a chromosome. Humans are called diploid organisms because they have two alleles at each genetic locus, with one allele inherited from each parent.” So basically, this is just showing you the genetic information received from your mom and dad. Together, the two alleles are referred to as your genotype. This information is best interpreted by medical professionals, but it is important for knowing your phenotypes (metabolizer status).
Ok, but why doesn’t the card go into the detail I expected?
The healthcare provider who ordered the test received a drug sensitivity report from our lab. In this report, we analyzed your sample to see what type of metabolizer you are, also taking into consideration the medication list that was submitted with your sample. We’re required to submit this info to the ordering physician first. You can request to have a copy of this report sent to you by submitting a release form. On this form, you will need to check a box authorizing us to send you a full report, as well as details for all of the other providers to whom you would like us to send your results. You should have received this form with your wallet card. Another option is requesting a 30 day trial of YouScript, where you can access this report, and also see an up-to-date, comprehensive interaction report of your medication regimen.
So, do I have to pay for this YouScript?
Not at the beginning. You can try it free for 30 days and see what you think. At the end of the trial, you have the option to extend your subscription for one year for just $23.95.
Ok. But I just want to know which medications I can take, and which I can’t take.
YouScript can definitely help you with this; YouScript is precision prescribing clinical decision software. Our aim is to help you understand how your medications and genetics can affect you, or diagnose why you may be feeling sick from your medications. While we have many patients who understand what the results mean and are very happy with what we have done for them, there are some that don’t find the information easy to understand and just want to know which medications he/she can take safely. While we could give you a list of medications that says “take this”, and “take that”, that wouldn’t be very precise, right? There are so many variables with polypharmacy and that’s where YouScript excels more than any clinical decision tool. By knowing what you’re currently taking or what you’re considering taking, we can provide options for alternatives to a certain medication based on your phenotypes. YouScript can also help determine whether you should increase dosage (to feel therapeutic effects) or decrease dosage (to prevent excess toxicity in your body). Our software takes into account all of these factors when suggesting alternatives and dosage changes. Would you prefer something like that or something less precise but easier for you to understand? What sets YouScript apart from other companies is the fact that we want to give your doctor and pharmacist actionable information, so they’re not “taking a shot in the dark” when prescribing your medications. That is why we support you and your doctor with many resources (digital and human) that can help analyze the information.
Ok, you make a great point. But my doctor can’t even tell me what this means.
Here at YouScript we understand that not every doctor is going to be familiar with this kind of testing. We want to help your doctor help you. If your provider needs assistance deciphering the results, they can always contact us. Our support and pharmacist staff can help your doctor come up with a plan that can work for you.
But my doctor doesn’t have time to do that or doesn’t want to do that.
This is when we come back to YouScript. YouScript can be easily interpreted by simply entering the medications and looking at the color coded alerts. The Interaction Report tells you which medications are a good or bad match for you based on your genetic results and/or other medications. Then you can look at the notes section to see medication management recommendations (i.e. increase dosage, decrease dosage, and/or consider alternatives). Our goal at YouScript is to provide your doctor with actionable results that are easy to understand, so you can enjoy a better quality of life. We talk to many patients that can tell their doctor or pharmacist about alternatives they find in YouScript.
Fair enough. But I’m not that good with computers. And I just need the information told to me.
YouScript Support will be happy to assist. You can always give us a call and we’ll be happy to answer any questions you have. YouScript Support staff can help explain to patients what YouScript is saying about their current medication regimen
Oh no! I just got a statement in the mail. I thought my insurance covered this!
As with any medical procedure, drug sensitivity testing coverage varies from insurance to insurance, and it also depends on your plan. YouScript will do everything possible to have your insurance cover the testing. Your insurance provider will send you an Explanation of Benefits statement. This is not a bill, rather a report showing you how much your insurance company has paid Genelex for the services ordered, and if any portion of the fees weren’t covered by your plan. YouScript will attempt to reduce any out of pocket cost to you by sending an appeal to your insurance provider. Some plans may even contact you to see if you will authorize us to appeal on your behalf. When all appeals are exhausted, and if there is a balance remaining on your account, we will send you an invoice. You can take a look at our Patient Billing Policy for clarification.
Do you have any financial assistance options?
We understand that there are financial hardships and paying a balance can be difficult, so YouScript gives our patients generous financial assistance options. If your annual household income is below 400% of the national poverty guidelines, you may qualify for our Financial Assistance Program which offers testing at reduced or no cost. If you do not qualify for that, payment plans are available to anyone with a balance exceeding $100. For more information you can contact YouScript Billing for questions and clarification, or take a look at the Patient Billing Policy.
Ok, so even if I I’m having a hard time understanding my results, you’re saying that it will not be left to me and my doctor alone to understand this information.
Absolutely. Always feel free to contact YouScript Support at (800) 523-3080 or via email at firstname.lastname@example.org if you have any questions about your results. Our support staff is committed to making things easier for our patients and providers. And there’s no question too big or too small.